Shipping & Delivery

All domestic orders within Australia are shipped through Australia Post Standard or Express with approximate delivery times of 2-5 business days dependant on the method chosen and delivery address. All International orders are shipped with DHL Express (2-4 business days).

After dispatch your order will arrive within 2-5 business days.

Please note weekend days are not business days. Please allow 1-2 business day for processing of orders. Please note that transit times are measured at the point of dispatch.

Generally orders are dispatched the following business day after order is confirmed.

After your parcel has dispatched, you will receive a shipping confirmation email which includes tracking details. Simply click on the link provided to track your order.

Orders within Australia are not subject to taxes. Sommer Swim is not responsible for any customs charges or local taxes due to International shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order. 

If you need to change your order, please contact us immediately. We process orders quickly, and once our warehouse has processed your order we will be unable to make changes. Once orders have been confirmed in our system they are unable to be cancelled.

Estimated 1-5 business days.

Via the tracking details sent at shipping confirmation.

At times delays can occur which are outside Sommer Swim’s control, and which we are not responsible for. If you have a delayed parcel please reach out to the shipping carrier initially with your tracking number as they will have the most up to date information. Following this the customer care team can assist with any unanswered questions.

We encourage you to reach out to the shipping carrier responsible for delivery and quote your tracking number as they will have the most up to date information. If you still require assistance contact our Customer Care team.

Enter promotion code or store credit code at checkout at the top right hand side. Enter code in the box with text ‘Gift card or discount code’ and press Apply. This will minus the store credit amount from your order total, or apply the discount to the order.

If you are experiencing issues with a promo code or store credit contact our Customer Care team.

If your order has been fulfilled address changes are not possible. If you request a change prior to fulfilment this may be possible but cannot be guaranteed.